DocuPro is a professionally managed
Healthcare Solution provider offering integrated solutions to various
medical facilities and clients’ the world over to cater to various
DocuPro specializes in different
verticals in Medical transcription and Healthcare Documentation
Management services and Medical transcription training. Our mature
approach and collective knowledge of technologies, business
applicability, and the cost-effectiveness enables us to understand
our client’s demand and provide appropriate solution to any business
DocuPro is a pioneer in providing
end-to-end transcription service. Our mission is to provide
transcription services of the highest professional standards
utilizing state-of-the art infrastructure with well-qualified and
experienced administrative and operational team. We provide each
client with a comprehensive landscape of transcription solution
focusing on client need and requirements.
DocuPro medical transcriptionists are
indisputably one of the best in the industry. We choose people who
display high levels of expertise in English language and give them
comprehensive training as per the guidelines and curriculum of
American Association for Medical Transcription (AAMT).
All our transcriptionists are oriented on
the healthcare processes and Health Insurance Portability and
Accountability (HIPAA) compliance. They are also coached in
medical terminology, human anatomy, diseases, surgical
procedures, and drugs as well as in particular
transcription-related software to enhance quality and
productivity. They undergo continuous training programs to
ensure that their knowledge and skills match the latest industry
We provide accurate and reliable medical
transcription services to individual physicians, group practices,
clinics and hospitals.
- Medical Transcription Quality
Physicians and Hospitals throughout Ghana choose DocuPro Limited
for a variety of reasons; we like to think the main reason is our quality.
We have been transcribing for several years and our experience shows.
All our transcriptionists have a
minimum of 6 months in-house intensive training to ensure
they meet our high standards. Continuous training and
monitoring are part of our daily process and we continue to
invest in training and technology on an ongoing basis.
Transcripts completed by our
transcriptionists go to our Quality Control Department where
they are checked again word by word by a senior
transcriptionist known as an proof reader. This ensures the
highest possible quality output.
DocuPro Limited also makes
extensive use of lexicons, dictionaries, directories and
other lists and references built up over many years.
- Transcription Process
The document scans & faxes received on DocuPro Limited secure
servers are encrypted and downloaded. The files are then
decrypted and distributed to transcriptionists. The positives
and strengths (skill-based assignment) of each transcriptionist
is considered when deciding on which specialty/doctor is being
assigned to the transcriptionist so as to bring out the best in
accuracy and deliverability from them.
- Quality Control and Quality Audit
After the transcriptionists complete the medical reports, they
are then picked up by first level proof readers, who are more
experienced and more proficient, and they perform word-by-word
checking to eliminate errors and omissions.
After the first level of editors complete
editing, the medical reports are picked up by account
managers/team leaders and their job is to make the medical
reports client acceptable in terms of quality and specifications.
DocuPro Limited has employed methodologies that ensure the
clients get accurate medical transcriptions consistently.
DocuPro Limited is well geared up to deliver transcripts
in all the following report types:
- Autopsy Report
- Chart Notes
- Clinic Notes
- Discharge Summary
- Emergency Department Notes
- History and Physical Report
- Labor and Delivery Notes
- Medical Imaging Reports
- Operative Report
- Pathology Report
- Physician Letters
- Progress Note
- Psychological Report
- Radiology Report
- Rehabilitation Notes
DocuPro Limited is also specialized to
deliver transcripts in all the following Medical Specializations:
- Internal Medicine
- Pain Management
- Pediatric Neurology
- Plastic Surgery